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the
media source
> about the media source > policies
Policies
Returns
Merchandise
purchased on the The Media Source Internet site or its
subsidiary websites may be returned to the following address:
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The
Media Source
PO Box 740653
Houston, Texas 77074 USA
Attn: Returns
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Refunds
are issued in the same tender as the original purchase. Proof
of purchase (receipt and/or packing slip) is required for all
returns/exchanges. All returns must include return address and
phone number.
Please note that you are responsible for all postage and/or shipping
costs on returned merchandise; The Media Source will not
reimburse for shipping and handling charges.
Shipping
Policy
Our
goal is to provide you with excellent customer service. Most orders
are processed and shipped within 2 days after they are placed,
unless we give a different time frame for a specific item. However,
due to factors such as unexpectedly high demand for a product,
vendor availability or delivery delay, we occasionally may not
be able to ship an order within this time frame. We will notify
you promptly if there is a delay or if we need to cancel your
order.
All
products shipped to US addresses are sent by 1st Class US Mail;
orders sent to addresses outside the US are shipped via standard
international mail. Please note that shipping time does NOT include
order processing time.
NOTE:
Shipping and handling fees are subject to change without notice.
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