There is a management axiom that says you should always delegate decision making to the lowest possible level. Lowest possible is the operative term since if the lowest possible person doesn’t have the skills, knowledge or experience to make the correct decision then it’s not a good idea to delegate decision making to them.

Allowing people to make decisions about their work is something that a lot of managers have a real problem with. Especially those that have never learned to release a little bit of control. Everyone in a company owns a little piece of the action. They know the details of the job because they do it everyday. They know the problems and they know the factors that affect their ability to perform the job. They are a wealth of information.

There are many levels of wisdom and it only takes the act of asking questions to make it available to you. The people who are doing the hands on work everyday have an immense amount of knowledge about what is really going on. They don’t hold the total picture, but their views, along with many others can help you to see reality through the lens of many…and that picture is one more vital part of what we come to know as the truth.